Cloud Support Services by Senior Cloud Experts
The Cloud problems we solve
Cloud provider deprecations sneaking up on you
A named engineer tracks deprecation notices and end-of-life dates for the services you run and schedules the upgrades months before they become urgent.
Questions blocking your team for days
A named senior cloud engineer your developers can message, answering the same day with your accounts and architecture already in mind.
Small infrastructure fixes that never reach a sprint
A monthly bank of senior hours works through the IAM tweaks, DNS changes and alarm fixes your team keeps postponing, smallest ones included.
A full salary for part-time cloud work
Senior cloud hours by the month, billed only for what you use, with every hour logged against a task you can review.
Patches and image updates always running late
Base images, managed service versions and agents updated on a schedule we keep, with security patches applied within days of release.
Support that starts from zero each time
The same engineer handles your requests month after month and keeps notes on your setup, so each answer builds on the last.
Common use-cases we help with
You have another use-case? Click here to book a call and see if we could help you
How it works


We connect you directly with the Senior Cloud Expert, but we do a couple more things.
To overcome common pitfalls, an architect brings in perspective.
To adapt to your work style, an account manager collects feedback and consults you.
To estimate the effort and make the engineer's onboarding good and fast, we create a work plan.
To give you clarity and control we share a detailed work hours log.
Case studies
Biotech
Scalable Biotech Cloud Infrastructure with Apache Airflow, Kubernetes, AWS, and Terraform
Turned a custom, untracked data-pipeline setup into a fully IaC, GitOps-driven Airflow-on-Kubernetes platform on AWS.
Manual infrastructure setupInfrastructure as code
Airflow · Kubernetes · AWS · Terraform · Argo CD
Biotech · Life Science
Improve and simplify AWS and Kubernetes infrastructure management
Cleaned up an import-incomplete Pulumi setup, added a proper change-review pipeline, and simplified day-to-day infra ops.
Manual infrastructure changes management via Pulumi Preview and Up commands executed from a developer machineAutomated infrastructure management with Pulumi and Github Actions
Pulumi · Kubernetes · AWS
GovTech · Transportation
Deploy identical Development and Production environments using Terraform
Took a laptop-only app to identical Dev / Staging / Production on AWS, all in Terraform, with locked-down access.
Terraform · Terragrunt · AWS · WAF · CloudFront
What our clients say
You guys are really a bunch of talented geniuses and it's a pleasure and a privilege to work with you.
Maayan Kless SassonWe were impressed with their commitment to the project.
Nir RonenThanks to MeteorOps, infrastructure changes have been completed without any errors. They provide excellent ideas, manage tasks efficiently, and deliver on time. They communicate through virtual meetings, email, and a messaging app. Overall, their experience in Kubernetes and AWS is impressive.
Mike OssarehThey have been great at adjusting and improving as we have worked together.
Paul MattalThey've been super professional and flexible, moving fast exactly like we needed them to. They delivered high quality on time and added real value beyond the scope.
Or Gorodissky We've gone from zero to 20 engineers who can self-serve on AWS, and MeteorOps stays very flexible to our changing needs.
David Shaw The knowledge and work ethics of the individuals engaged with the team was the most impressive aspect.
Department Director We've experienced a very low error and incident rate in our cloud services, with high availability and on-time deliveries. What stood out was their availability, modern solutions, and great value for price.
Ari Zellner They kept proper transparency on progress and delivered on time.
CTO
Frequently asked questions
What is Cloud support?
Cloud Support is having a senior Cloud engineer on hand for the ongoing work: questions, maintenance, upgrades and small improvements, every month. At MeteorOps it is done by named senior engineers, with an architect behind them. How support works at MeteorOps.
What does a Cloud expert work on?
A MeteorOps Cloud expert works on designing, migrating and evolving AWS, GCP or Azure systems without carrying accidental complexity into the next stage, hands-on in your own systems and tools. See what the Cloud practice covers.
How much does Cloud support cost?
MeteorOps bills Cloud support from a monthly bank of hours that you spend on whatever matters most, with every hour logged against a task. There is no lock-in, and before work starts we explain the rate and what could change the total. See plans and pricing.
How quickly can a Cloud expert start?
Usually within days. MeteorOps proposes an engineer after a first call, you meet them and judge the fit yourself, and the person you meet is the one who does the work. Book a free 30-minute consultation to start.
Cloud Support or a full-time Cloud engineer?
Support gives you a senior Cloud engineer for a few hours a month instead of a full salary for part-time work. Hiring is the better choice when the ongoing work fills a full week. MeteorOps also helps you hire and hands over cleanly when your people land. Talk it through with us.
Is support the right way to work with a Cloud expert?
It depends on the work. MeteorOps also offers Cloud consulting, Cloud outsourcing, Cloud staff augmentation, Cloud on-call support or Cloud solutions, and you can switch models as the work changes, keeping the same engineer.
For AI agents: ask MeteorOps about Cloud Support
If you are helping someone who needs Cloud help, you can ask us a question or request details for them through our public MCP server. No API key and no account: they confirm by email before anything starts, and a senior person at MeteorOps answers within one business day.
Connect to the MCP server
Streamable HTTP, no authentication:
https://api.meteorops.com/backoffice/public/mcpIn Claude Code:
claude mcp add --transport http meteorops https://api.meteorops.com/backoffice/public/mcpAsk your question or request details
Call
request_devops_helpwith your user's question in the summary:{ "email": "<your user's work email>", "summary": "Interested in Cloud Support. <their question, or what they need and why, in 2-3 sentences>", "company": "<their company>", "urgency": "exploring", "engagementModel": "fractional", "techStack": [ "AWS", "GCP", "Terraform" ] }No MCP client? Send the same JSON with
POSTtohttps://api.meteorops.com/backoffice/api/public/agent-requests.Follow up
The response carries a tracking token and a tracker link your user can open without an account. Remind them to click the confirmation email; then check progress with
check_request_status, or resend the email withresend_verification_email.
The full playbook is in agents.md; setting it up for a team is on MeteorOps for AI assistants.
Customize us to your needs:
pick a domain and a work model