SRE Support Services

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Last Update:

September 9, 2024

What is SRE Support?

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Promoting SRE in your company requires deep SRE understanding and expertise. When you do it right, you can have increased system reliability through error budgets and SLAs, automated operations to reduce manual toil, proactive incident management with robust monitoring and alerting, and continuous improvement of service performance. SRE Support helps by providing you with experienced SRE experts who can assist you with troubleshooting and issue resolution, system performance optimization, continuous monitoring & maintenance.

SRE Support
our EXPERTISe

How can we help?

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Discover how you can outperform your competitors with our SRE Support

FLEXIBLE EXPERTS

Why choose us?

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Top 0.7% of SRE Experts

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For every 1,000 SRE Engineers we vetted (from all over the world), we ended up hiring 7. This means that when you use our SRE Support service, you work with the top 0.7% of SRE Experts worldwide.

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Flexible SRE Capacity

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You have full control over how you use the capacity of the SRE Experts working with you. It could be 80 hours one month, and 0 hours the next, depending on your decision.

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Complementery SRE Architect

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We add a SRE Architect to join and enrich discussions with you, as well as keep track of the work (free of charge).

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Pre-planned SRE Work

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We do all of the work planning of your SRE project before any work starts, so that the kickoff is extremely focused, and the SRE work is planned out.

ROADMAP TO SUCCESS

How our SRE Support process works

1

Initial Consultation

Step 1: Initial Call

Discuss your SRE goals and requirements.

Step 2: Technical Deep Dive

Dive into the details required for building a Support work plan.

2

Project Planning

Step 3: Detailed Project Estimation

Look at all the details to figure out how much your SRE project will cost.

Step 4: Review and Modify

Review the SRE project estimation with you.

3

Implementation and Support

Step 5: Project Kickoff

Schedule a kickoff and implement the SRE project plan.

Step 6: Continuous Support and Training

Continuously support the team, perform SRE training sessions, and provide ongoing SRE support when needed.

OUR UNIQUE ADVANTAGES

What's different about MeteorOps?

MeteorOps ✅

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Other SRE Companies ❌

Quality of Talent

Top 0.7% of SRE professionals
Often hire junior engineers

Project Management

Top 0.7% of SRE professionals
Non-technical project managers

Solution Customization

Tailored to your SRE needs
Generic, one-size-fits-all solutions

Hourly Capacity

Fully-flexible SRE capacity with no commitment
Large hours bank commitment

Project Planning

Detailed SRE work plan before work starts
High level planning after work starts
What Our Clients Say

Testimonials

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Thanks to MeteorOps, infrastructure changes have been completed without any errors. They provide excellent ideas, manage tasks efficiently, and deliver on time. They communicate through virtual meetings, email, and a messaging app. Overall, their experience in Kubernetes and AWS is impressive.

Mike Ossareh
VP of Software
,
Erisyon
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I was impressed at how quickly they were able to handle new tasks at a high quality and value.

Joseph Chen
CPO
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FairwayHealth
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We got to meet Michael from MeteorOps through one of our employees. We needed DevOps help and guidance and Michael and the team provided all of it from the very beginning. They did everything from dev support to infrastructure design and configuration to helping during Production incidents like any one of our own employees. They actually became an integral part of our organization which says a lot about their personal attitude and dedication.

Amir Zipori
VP R&D
,
Taranis
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Nguyen is a champ. He's fast and has great communication. Well done!

Ido Yohanan
,
Embie
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From my experience, working with MeteorOps brings high value to any company at almost any stage. They are uncompromising professionals, who achieve their goal no matter what.

David Nash
CEO
,
Gefen Technologies AI
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You guys are really a bunch of talented geniuses and it's a pleasure and a privilege to work with you.

Maayan Kless Sasson
Head of Product
,
iAngels
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They are very knowledgeable in their area of expertise.

Mordechai Danielov
CEO
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Bitwise MnM
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Working with MeteorOps was exactly the solution we looked for. We met a professional, involved, problem solving DevOps team, that gave us an impact in a short term period.

Tal Sherf
Tech Operation Lead
,
Optival
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I was impressed with the amount of professionalism, communication, and speed of delivery.

Dean Shandler
Software Team Lead
,
Skyline Robotics
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They have been great at adjusting and improving as we have worked together.

Paul Mattal
CTO
,
Jaide Health
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Good consultants execute on task and deliver as planned. Better consultants overdeliver on their tasks. Great consultants become full technology partners and provide expertise beyond their scope.
I am happy to call MeteorOps my technology partners as they overdelivered, provide high-level expertise and I recommend their services as a very happy customer.

Gil Zellner
Infrastructure Lead
,
HourOne AI
Tailored DevOps Solutions

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success stories and proven results

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Frequently Asked Questions

What’s your pricing model?

We work on an hourly basis. You can flexibly choose how much SRE capacity you use every month - No commitment!

Do you provide discounts?

Yes, the SRE hourly rate goes down based on the number of hours used every month.

Can we plan the work before starting work?

Yes! We first dive into your SRE goals and technical details, and turn it into a plan. You can make the decision after reviewing the plan together.

How can we know what’s your professional level?

You can meet our SRE Experts before making a decision to work with us!

Is there any hourly commitment?

Nope. You can use 2 hours of our SRE capacity a certain month, and 200 hours the next - completely up to you!

Do you do hands-on work?

Yes, our SRE Support service includes everything you would expect from any SRE Engineer working in your team.